Telemetry: Your Machine in Your Pocket

Telemetry is the wireless transmission of operating data from the machine in real time: stock levels, sales, payment methods and faults. A telemetry box in the unit sends this data to the cloud over mobile, where you see it by app or browser. The practical benefit lies in the trips: predictive refill shows you which machine is really running empty, so you only drive out when needed and make no empty run. At the same time, sensors report faults such as a coin jam or a temperature deviation by push, before goods spoil or sales are lost. At vyndo, telemetry is integrated into every machine; existing units with an MDB interface can be retrofitted with a retrofit box.

Yes. Almost every machine of the last 20 years has an MDB interface, and through it a telemetry box can be connected as a retrofit. That gets your existing fleet ready for live data without replacing units. After retrofitting, you see stock levels, sales and faults of the same machines in real time by app or browser and plan restocking runs with predictive refill. On request we connect the units to a vending management system like Vendon, Nayax or Televend, which visualizes the whole fleet on a map. Talk to us with your machine models, and we'll check which box fits your units.

You see the operation of each machine in real time. First, stock levels per spiral, so predictive refill shows you which unit will soon be empty. Second, sales to the day, split by cash and card, with an export for bookkeeping (Datev-ready). Third, fault alerts by push: coin jam, open door or temperature too high. Fourth, the device status, that is, whether the machine is online and ready. From this data you recognize on a fleet map which location runs profitably and which does not. That way you plan routes efficiently, adjust the range in a data-driven way and react to problems before the customer stands in front of an empty or broken machine.

Through the telemetry software you see stock levels, sales and device status in real time by app or browser. If a sensor reports a fault such as a coin jam, an open door or a temperature deviation, you get a push notification before goods spoil or sales are lost. Many actions you handle remotely, without being on site: changing prices, restarting the machine or acknowledging faults. We deliver software updates over the air (OTA). That way you save trips and react early to problems, instead of acting only when a customer complains or the machine fails completely.

Yes. For outdoor locations we offer weatherproof models with IP protection against rain and dust, as well as high-brightness displays for sunlight. Especially with outdoor units, telemetry is worth its money: an integrated temperature sensor monitors the cooling continuously and reports by push when it reaches its limit in high summer, before goods spoil. Moisture or a power outage are also detected immediately. Since outdoor locations are often further away, predictive refill saves especially many empty runs here, because you only drive out to refill when a unit really runs empty. Existing outdoor machines with an MDB interface we retrofit with a retrofit box. That way you keep even remote locations under control from afar.

No. Telemetry is made precisely to take technical work off your hands, not to burden you with it. You read stock levels, sales and fault alerts by app or browser, as easily as a weather app. The sensors and the data transmission over the mobile network run in the background, without you having to configure anything. Retrofitting existing units with an MDB interface we also handle with a retrofit box; you don't assemble anything yourself. During setup we set up your dashboard and show you how to plan routes by stock level. After that you operate everything yourself, and our support helps if you want to dig deeper into the analyses.

The biggest lever is the trips. Without telemetry you drive on a fixed schedule and often stand in front of half-full machines, and every such trip costs time and fuel. With predictive refill you only drive to units that really run empty and bundle routes geographically. That noticeably reduces empty runs. On top come two more effects: sold-out best-sellers are restocked before sales are lost, and faults such as a temperature deviation reach you by push before chilled goods spoil. The exact saving depends on fleet size and location density. The more machines you run and the further apart they are, the more the live control pays off.